Refund policy

Refund Policy

Thank you for shopping at [Your Store Name].

Please read this policy carefully before making a purchase. By completing a purchase with us, you agree to the terms outlined below.

All Sales Are Final

Due to the nature of our products, we enforce a strict No Return, No Exchange, and No Refund policy. Once an order is placed and processed, it cannot be canceled, returned, or exchanged for a different item, size, or color.

Exceptions for Damaged or Defective Items

We take great pride in the quality of our products, but we understand that mishaps can happen during transit. We will only replace or refund items if they arrive damaged, defective, or if you received the wrong item.

If your order arrives damaged or incorrect, please follow these steps within [e.g., 48 hours / 7 days] of delivery:

Contact our customer support team at [maliksaifee@gmail.com].
Include your Order Number in the subject line.
Provide clear photos or a short video showing the damage, defect, or the incorrect item received.

Upon reviewing your request, if approved, we will issue a replacement or a full refund to your original payment method at no additional cost to you.

Lost or Stolen Packages

Vibes Market is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier. If you suspect your package is lost, please contact the carrier directly using the tracking number provided in your shipping confirmation email.